Privacy Policy
Updated: February 9, 2026
BGD Commercial (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website https://bgdcommercial.com.au/ and during the course of our business operations.
1. Collection of Personal Information (APP 3)
We may collect personal information that is reasonably necessary for our business functions and activities, including but not limited to:
Full name
Email address
Phone number
Company or organisation name
Project or enquiry details
Any other information you voluntarily provide to us
Personal information is collected directly from you via:
Website contact forms
Email communications
Telephone enquiries
We do not collect sensitive information unless required by law or with your consent.
2. Use of Personal Information (APP 6)
We use personal information for purposes including:
Responding to enquiries and quote requests
Providing waterproofing, tiling, and remediation services
Communicating with clients, suppliers, and stakeholders
Managing business operations and relationships
Improving our website and services
Complying with legal and regulatory obligations
Personal information is used only for the purpose for which it was collected, or a related purpose that you would reasonably expect.
3. Disclosure of Personal Information (APP 6)
We may disclose personal information to:
Employees, contractors, or subcontractors involved in delivering our services
Professional advisers such as accountants, insurers, and legal advisers
Regulatory authorities where required by law
We do not sell or trade personal information to third parties.
4. Overseas Disclosure (APP 8)
BGD Commercial does not knowingly disclose personal information to overseas recipients.
If overseas disclosure becomes necessary, we will take reasonable steps to ensure compliance with the Privacy Act 1988 (Cth).
5. Data Security & Storage (APP 11)
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil business or legal requirements.
6. Website Analytics & Cookies (APP 1)
Our website may use cookies or analytics tools to collect non-identifiable information such as:
Browser type
Pages visited
Time spent on the website
This information is used solely to improve website performance and user experience. You may disable cookies through your browser settings if you prefer.
7. Access to Personal Information (APP 12)
You have the right to request access to personal information we hold about you. Requests will be responded to within a reasonable timeframe, subject to legal requirements.
8. Correction of Personal Information (APP 13)
If you believe personal information we hold is inaccurate, incomplete, or out of date, you may request correction. We will take reasonable steps to update the information promptly.
9. Privacy Complaints (APP 1)
If you believe your privacy has been breached, you may lodge a complaint by contacting us using the details below. We will investigate the complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be published on this page.
11. Contact Us
For privacy enquiries, access requests, or complaints, please contact:
BGD Commercial
Website: www.bgdcommercial.com.au
Email: business@bgdcommercial.com.au
Phone: +61 450 072 516
